Examining Unibet's 2023 Presence in India's Sportsbook Market

Examining Unibet’s 2023 Presence in India’s Sportsbook Market

As the online bookie sector keeps on shifting, the quest to win the loyalty of India’s fervent fans becomes even more competitive. At the forefront of this contest is Unibet, a brand with a track record that extends beyond a quarter of a century. In this critique, we will shed light on the specific traits that position Unibet as a leading option for individuals keen on sports betting in India for the current year.

Quick Site Overview

With 25 years of experience in online sportsbooks, Unibet is no newcomer to catering to the needs of punters. Their site speaks volumes of their expertise.

The website also impresses with detailed goal and game statistics to help you make more successful predictions. Additionally, the relatively low minimum deposit requirement of ₹850 makes it accessible to a wider audience.

However, not all is perfect.

But it’s important to be fair, so we note some questionable features of the site as well. For some users, a dedicated mobile app will be missed, while others will be frustrated by the availability of the technical support team.

FeatureDetails
Live eventsAvailable & Efficient
HD Live StreamingHigh-quality
Minimum Deposit₹850
Customer Support AccessLimited
Website SecurityHigh Priority
UsabilityWell-organized
Market presenceOver 25 Years

How to Register at Unibet?

Entering the world of Unibet is a hassle-free experience, designed to get you started without any unnecessary complexities. The registration process is straightforward and can be summarized in a few key steps:

  • Begin by selecting your specific country and preferred language;
  • Peruse the available welcome offers and choose one that aligns with your betting intentions;
  • Furnish the site with the required personal information. This usually includes details like name, address, date of birth, and email address;
  • Finally, validate and confirm your account. This might involve a verification step to ensure the safety and authenticity of user details.

Bonuses for New Players

Bonuses for New Players

Unibet has made a name for itself by rolling out a variety of promotions tailored to its user base. While their main attraction for new Indian players revolves around their welcome bonus, the overall bonus structure warrants a closer look.

The central attraction for newcomers is the 100% welcome bonus. On making their initial deposit, players can avail of a match-up bonus capped at ₹4,500. Interestingly, the same bonus extends up to €50 for international players. While the amount might seem enticing, seasoned bettors might find it middling, especially when compared to other offerings in the Indian market.

Yet, where the initial bonus might seem modest, Unibet shines through its referral program. This scheme tends to be of higher value and can be particularly rewarding for those who bring fellow enthusiasts to the sportsbook.

We also recommend reading about 22bet.

To make the most of these bonuses, understanding their accompanying terms is essential:

  • A qualifying deposit of at least ₹850 is mandatory to claim the welcome bonus;
  • Players’ real money gets utilized before tapping into the bonus funds;
  • To withdraw any winnings derived from the bonus, players must adhere to a 6x wagering requirement. This involves placing accumulator bets at specified odds;
  • It’s crucial to remember that the bonus remains valid for 30 days post-registration. Beyond this duration, any unused bonus funds will lapse.

Available Banking Methods for Unibet Indian Players

For Indian players, Unibet’s banking options come with both positives and negatives. The site accommodates globally recognized payment solutions like Visa, Mastercard, Skrill, and Neteller. However, it doesn’t offer some payment methods commonly used in India, somewhat limiting the choices for local bettors.

Unibet’s minimum deposit varies based on the payment method: ₹850 for Visa and Mastercard, and ₹1,300 for Skrill and Neteller. Deposits made via Visa and Mastercard incur a 2.5% fee, while there are no fees for Skrill and Neteller. On the other hand, there is a generous maximum deposit limit of ₹1,100,000 for each of the accepted methods.

 The withdrawal procedure is similar to the deposit procedure, and no commission is charged for any of the methods. Minimum withdrawal limits are ₹850 for Visa and Mastercard, and ₹1,300 for Skrill, Neteller, and Bank Transfer. Unibet doesn’t impose a maximum withdrawal limit, providing an added layer of flexibility for the players.

Banking MethodDeposit Range (₹)Deposit FeeWithdrawal Range (₹)Withdrawal Fee
Visa₹850 – ₹1,100,0002.5%₹850 – No MaxNone
Mastercard₹850 – ₹1,100,0002.5%₹850 – No MaxNone
Skrill₹1,300 – ₹1,100,000None₹1,300 – No MaxNone
Neteller₹1,300 – ₹1,100,000None₹1,300 – No MaxNone

About Transactions on the site

Unibet has streamlined its depositing process, making it accessible even for those new to online betting. Depositing involves a four-step process initiated through your account interface. This involves selecting your desired banking method, specifying the amount, and confirming the transaction.

When it comes to withdrawals, the process is equally straightforward but comes with a caveat. The site restricts its withdrawal options to the same methods available for deposits, meaning Indian players who might be looking for locally popular methods like Google Pay or Paytm will be left wanting.

To efficiently transact on Unibet, keep in mind the following:

  • Verification for both identity and address is required to unlock all sportsbook features;
  • A minimum deposit amount, depending on the method chosen, applies to all transactions;
  • Some methods levy fees on deposits, although withdrawals are generally free;
  • Withdrawals are not capped, offering flexibility for users.

Stake on Cricket with Unibet

Every player in India knows that Unibet is the best choice if you want to make cricket match predictions. The interface of the bookmaker’s office provides the comfort of operation with stakes. Choose the right cricket match, find favorable odds, and place a bet in three easy steps. The site offers odds that are generally favorable to bettors, with overround percentages usually falling between 4.5% and 6%.

Unibet offers a rich assortment of cricket leagues and tournaments, including but not limited to the IPL, the Ashes, and the Big Bash League. This diverse range of options caters to all types of cricket punters. Unibet also offers current affairs predictions for cricket matches, as well as high-quality live streaming and real-time statistics. The in-play function is smooth, allowing bettors the option to cash out if they wish to secure their earnings or cut their losses before the match concludes.

Here’s a quick rundown of what to expect when betting on cricket at Unibet:

  • Seamless betting process, usually completed in three steps: selection, odds review, and stake placement;
  • A wide selection of cricket leagues and tournaments;
  • In-play betting, supplemented by broadcast and real-time statistics; 
  • Overround percentages are mostly within the favorable 4.5-6% range.

Other Available Sports

Although cricket appeals to many, Unibet offers other sports for punters to take advantage of. Among the main sports featured on the site are soccer and tennis, covering many popular tournaments. Moreover, fans of greyhound and horse racing won’t be disappointed, as the sportsbook provides robust coverage of these traditional sports.

In addition to the mainstream sports, Unibet caters to niche interests. Chess for strategy lovers and table tennis for emotion lovers are available on the site at any time. Like cricket, these sports also feature Unibet’s in-play betting feature, which allows you to bet on live events as they happen. 

The site makes it possible to take advantage of its live-streaming service for most of these sports. Real-time statistics are also provided, which can be an invaluable tool for making educated stakes. All the major benefits of the site like live streaming are available not only for cricket but also for thousands of other events.

Can I Play from my Phone?

Even without a dedicated app for Indian users, Unibet is not neglecting mobile bettors as well. An adapted website for your smartphone can offer all the same things as a full-fledged website.The iOS and Android-compatible mobile site provides access to the same features and offerings as its desktop sibling. This means you can still place live bets, access live streaming and explore the same variety of sporting events from the comfort of your own home. 

The mobile site, allows you to conveniently place bets, follow live result,s and even cash out right from your phone or tablet. This makes it particularly useful for those who prefer the freedom to bet on-the-go, without being tied down to a desktop computer. While the lack of a mobile app for Indian users may be a point of contention, the mobile site’s convenient UI and equality of functionalities with the desktop version make it a perfectly acceptable alternative. 

Site Security and Trust

Unibet’s commitment to user safety is evident from its robust security measures. It operates under a Curaçao license, a regulatory body known for its strict compliance standards. Additionally, transactions on the site are shielded by 128-bit SSL digital encryption technology. This helps ensure that your financial details remain confidential and secure. VISA and Mastercard transactions are also processed via a secure FTP, adding an extra layer of protection.

Making sure that your data is safe can be a crucial aspect of choosing a site. Unibet ticks this box by employing industry-standard encryption technologies for all transactions. All this is aimed at increasing your security and preventing your account from being hacked.

Unibet has been around since 1997 and has been proving its reliability and trustworthiness for a long time. The site’s employment of state-of-the-art encryption technologies and its adherence to regulatory guidelines render it a safe choice for bettors. The absence of any major security issues in its long operational history further adds to its reputation as a reliable betting site. Overall, users can engage with Unibet with a good degree of confidence in the site’s security measures.

Unibet Customer Support

Unibet Customer Support

The customer support at Unibet leaves something to be desired. Unlike many other websites, Unibet doesn’t provide real-time avenues of communication like live chat or telephone support. Instead, the sportsbook relies heavily on its FAQ section to guide users through common issues. While a detailed FAQ can help solve basic queries, it’s insufficient for tackling unique or complicated issues that may arise during betting or account management. As a result, users are often forced to rely on email support, which can be slow and inefficient. Emails can be sent to [email protected], but the response time is variable and could be improved.

If you find yourself in a situation that requires immediate attention, you might feel a bit stranded on Unibet. One issue that users have highlighted is document rejection during the account verification process. The site could make this process more user-friendly by clearly specifying the requirements and reasons for rejection. Overall impressions, given these restrictions, are not in line with what is widely anticipated of a bookmaker who has been in the industry for a long time.

Here are some recommendations that could significantly improve the customer support experience on the website:

  • Introduction of a live chat feature for instant support;
  • Availability of a customer service hotline for real-time assistance;
  • Improved email response time, preferably within a few hours;
  • Clearer guidelines and assistance for account verification;
  • Periodic user surveys to identify areas for improvement in customer service.

Improving its customer support infrastructure is crucial for Unibet, especially if it wants to compete with other bookmakers offering online chat support and greater user-friendliness.

Strengths and Weaknesses We Noticed

On the one hand, it features competitive odds, especially for cricket events, and a variety of sports and tournaments to make predictions on. In-play betting is another strong suit, enhanced by high-quality live streaming services. However, it falls short when it comes to customer support, lacking real-time assistance through chat or phone lines. The limitations in payment methods are also a concern, particularly for Indian users, as popular local options are missing and the minimum deposit requirements are on the higher side.

StrengthsWeaknesses
Competitive odds in cricket betting Insufficient customer support capabilities
Variety of sports and tournaments Excessive minimum deposit limits
Quality live bettingNo wide choice for payment in India
High-quality live streaming Account verification can be problematic 
Smooth registration process Mediocre welcome bonus for the Indian market 

Final Verdict

On the site, you will find a large selection of events, with some advantages like odds and live streaming. Still, the user experience is marred by poor customer service and restricted options for payment, especially for Indian users. Overall, it’s a service that could appeal to experienced bettors but needs improvement in key areas to offer a truly comprehensive user experience.

Related Posts